What is the SAVED tag option displayed beside my previous orders?

*It is the value you have saved on every order through Foodhub which includues the discounts/promotion codes

* These savings are calculated by combining the total amount of discounts you have saved through placing an order through Foodhub. 

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• I have not received my order but the takeaway shows it's online.

  If your order is not received, this may be due to the reasons mentioned below: 1. Delay due to takeaway is busy with more orders. 2. Takeaway is closed early and not updated on the website. You can contact the takeaway to get an update of your order. ...

• My order was cancelled

  The takeaway always tries to fulfil your order. The takeaway may have cancelled your order in some instances such as items being out of stock, the takeaway closed early, or the driver being unable to reach you. On cancellation, you can choose to ...

• Order was not delivered.

  If your order was not delivered, it may be due to the takeaway physically closing their premises for the day and not updating their website. Please drop us an email and we will look into it for you and arrange for a refund (if applicable). An order ...

• Do we have an option to arrange the takeaways in alphabetical order?

  Yes, once the takeaways are listed after entering your postcode, click on the drop-down arrow next to SORT BY and choose option A-Z. This will arrange the takeaways in alphabetical order.

• Can I edit My order?

  Unfortunately, once an order is placed you don’t have an option to make the changes in the Foodhub website or app.  However, you can call the takeaway directly to make changes.   You can find the takeaway contact details under View Info in the right ...